Privacy & Your Health Information



At GLCH we need to collect and keep information to provide you with appropriate health care. Your health information is stored securely and we are required to keep your client records for a minimum of 7 years after your last visit.

How is my information protected?
GLCH has strict policies about who has access to your information. All our staff members must treat your information confidentially and comply with privacy legislation.

We will only share personal or health information about you to a service provider directly involved in your on-going care if you have provided consent.

For more details on your rights concerning your health information download a copy of “Your Information .. It’s Private” brochure.

Download pdf Brochure “Your Information … It’s Private”(108kb)



What rights do I have to access my health information?
You may ask to see any information held on your client record in accordance with the Health Records Act 2001 (Victoria). This may include viewing the information, receiving a summary or a copy of your record.

For further information please call our (03) 5155 8300 and ask to speak to our Privacy Officer.

Download pdf Form “Request for Access to Medical Records”(114kb)

To view the pdf documents on this page you will need Adobe Acrobat Reader. If you do not have this application click the icon on your left.

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