Home and Community Care Services



The Home and Community Care Program provides a range of services to assist frail, older people and people with disabilities and their carers, to maintain independent living at home.  An assessment of individual needs occurs prior to the commencement of service.  The Home and Community Care team work closely with the District Nursing service.

Services include domestic assistance, home maintenance, personal care and respite.

Domestic Assistance
A basic cleaning service and other day to day assistance including:

• General household duties such as vacuuming, mopping, cleaning bathrooms.
• Washing and ironing.
• Shopping and errands such as paying accounts and banking on behalf of the client.
• Meal preparation.
  
  

Home Maintenance
Minor maintenance tasks and modifications are carried out around the home by a qualified worker.  The home maintenance worker is also able to offer advice if the job is beyond the scope of the service, through referral to local tradespeople.  Examples include:

• Changing batteries in smoke detectors.
• Changing light globes.
• Shrub trimming for safe access to the home.
• Cleaning gutters.
• In conjunction with an Occupational Therapist, advise clients on safety aids and minor home modifications.
  
  

Personal Care
Personal care assists clients with tasks such as showering, dressing, toileting and feeding as well as meal preparation.

Respite
Respite care enables people caring for dependent adults or children to take a break, where the care demands are tiring and stressful.

Who can use the service?

• People aged 65 years and over.
• People with a disability.
• Carers (usually on a carers pension).
• Eligibility criteria for service is also decided at a formal assessment.
  
  

Hours of Opening:
Monday - Friday: 8.30 am > 5.00 pm
Weekdays and Weekends: 5.00 pm > 8.30 am (after hours / on call)



Location:
Bairnsdale
281 Main Street

Lakes Entrance
18 - 26 Jemmeson Street



Contact:
Bairnsdale
Bairnsdale Home Care Department on (03) 5152 0052.

Lakes Entrance
Lakes Entrance Home Care Department on (03) 5155 8300.



Cost:
Minimal fees apply based on a client's income level, and are determined after an assessment with a Home and Community Care Assessment officer.