Consumer Feedback

Gippsland Lakes Community Health is committed to working with consumers to improve the quality and safety of our services. Your feedback is important to us.

Online Feedback

Click to Submit Feedback Online

PDF version

You can also download this PDF version of the consumer feedback form and mail it to the:

Consumer Feedback Coordinator
Gippsland Lakes Community Health
PO Box 429
LAKES ENTRANCE VIC 3909

Your feedback will be managed in a fair, systematic and confidential manner. You should receive a response from us within five working days. If not, please contact the Consumer Feedback Coordinator on 03 5155 8358.

Other feedback avenues

If you do not believe that your concerns have been dealt with adequately, you may contact the Health Services Commissioner.

Level 30, 570 Bourke Street
MELBOURNE VIC 3000

Telephone: 8601 5200 or
Freecall: 1800 136 006
Fax: 8601 5219
TTY No. 1300 550 275

E-mail: hsc@dhs.vic.gov.au
Web: www.health.vic.gov.au/hsc/complaint.htm