Privacy Information

At GLCH we need to collect and keep information to provide you with appropriate health care. Your health information is stored securely and we are required to keep your client records for a minimum of 7 years after your last visit.

How is my information protected?

GLCH has strict policies about who has access to your information. All our staff members must treat your information confidentially and comply with privacy legislation.

We will only share personal or health information about you to a service provider directly involved in your on-going care if you have provided consent.

For more details on your rights concerning your health information download a copy of “Your Information - It’s Private” brochure.

Download pdf Brochure “Your Information … It’s Private”(108kb)

What rights do I have to access my health information?

You have the right to request access to your information and to ask for it to be corrected if necessary in accordance with the Health Records Act 2001 (Victoria).